久久大香伊蕉在人线观看热vr_久久先锋稳定资源站_久久精品人妻一区二区三区_久久精品国产2020
    <noscript id="1lfjq"><acronym id="1lfjq"></acronym></noscript>
<sub id="1lfjq"></sub>
    1. <em id="1lfjq"><source id="1lfjq"></source></em>

      <form id="1lfjq"></form>
        <sub id="1lfjq"><address id="1lfjq"><nobr id="1lfjq"></nobr></address></sub>

            BITSHINE Field Service Management

            To help manufacturing and service enterprises to build a new generation of products and services system

            The honorable product of BITSHINE

            Learn more

            BITSHINE Field Service Management

            Connect customer - help desk - service team, consistent dispatch service process, provide quantifiable service for customers
            Help enterprises to provide customers with more than expected on-site services
            notebookfsm

            The service engineer is ready to take orders

            The new work order will be pushed to the engineer's mobile phone. After browsing the work order, the engineer will receive the order, go to the customer site according to the customer and service information, execute the established service process, record the service log, and submit the service report and schedule.

            customerfsm

            Provide considerate service to customers

            Customers can know the service status at any time, evaluate the service quality, confirm the service time, feedback more Suggestions for improvement, and easily participate in the whole process.

            homefsm

            The supervisor has the overall dynamic

            The help desk dispatched workers quickly, mastered the resource status of the service team and the available status of customer service contracts, and arranged the dispatching in an orderly manner; The service executive can use the data overview to understand the operational status of the service.

            BITSHINE Field Service Management function

            Dispatching-management

            dispatching

            Both the supervisor and the help desk can easily create assignment orders, which can be attached with spare parts and knowledge base entries. Support dispatching approval.
            sign-in

            The sign in

            It supports both check-in mode and visa-free arrival mode to meet the need of timely check-in under special circumstances.
            schedule

            schedule

            Record the time points of the entire service process, and the customer-oriented service time usage is more transparent and reliable.
            The-contract

            Service contract

            Customer service contracts record the duration of service. The remaining working hours, supporting the appendix of the contract, the contract is related to the customer's product file.
            First-send-out-rate

            Completion rate of first assignment

            Is the percentage of problems solved in the first site service, which is an important indicator of service quality.
            Resource-calendar

            Resource calendar

            Resource pool mode, the monthly resource scheduling situation is clear, master the scheduling of resources in different assigned projects.
            The-knowledge-base

            The knowledge base

            Support classification and label retrieval, assignment task associated knowledge base entries, PDF, Word, Excel, PPT support.
            Customer-files

            Customer files

            Customer information, maps, contacts, product files, service records, spare parts records.

            BITSHINE Field Service Management

            From gradually improving service efficiency to improving customer experience

            Learn more
            © 2007- BITSHINE Information Technology
            久久大香伊蕉在人线观看热vr_久久先锋稳定资源站_久久精品人妻一区二区三区_久久精品国产2020 亚洲真实迷奷系列在线观 日韩在线a视频免费播放 亚洲综合区Va 亚洲一级免费视频